The University of Arizona Libraries seeks up to two students to work up to 20 hours/week on-site to support the work of the Student Learning & Engagement (SLE) Department. Working closely with the Reference and Research Consultation Unit as well as with a variety of stakeholders in the library, the student will help us delivery exceptional reference and research support services to our users.
The student will be a member of the unit providing reference services and support through chat and in-person/zoom one-on-one consultations. They will also work with other members of the department on various tasks and projects as needed, including provision of tours, participation in outreach events and information fairs and other student focused engagement. Visit the UA Libraries student job opportunities page to learn more about us.
At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. As an Hispanic-serving institution, we translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues, and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.
- Provide reference assistance via online chat program, referring questions as appropriate
- Under the direction of the Unit Lead or SLE staff and librarians, provide research support to students in person or virtually
- Assist with campus program partners as assigned and represent the libraries at selected campus orientations, info fairs, and events
- Help deliver library focused, engagement based programming for students, including study break events during exams periods
- Update instructional materials such as tutorials, research guides, and finding aids, in collaboration with other SLE staff and librarians
- Other duties, as assigned
KNOWLEDGE, SKILLS, AND ABILITIES
- Duties are performed under general direction and minimal supervision.
- Duties are varied and may require independent problem-solving and specialized knowledge of a discipline, mechanical, or technical abilities.
- Ability to carry out responsibilities and assignments independently including problem solving
- Responsibilities may include supervising other student employees.
- Excellent interpersonal and communication skills, both written and verbal.
- Ability to work in a highly collaborative and inclusive environment, one that values and leverages the benefits of diverse perspectives.
- Demonstrated ability to be detail and deadline oriented
- Strong organizational skills
- Ability to work effectively in a fast-paced, team environment
- Strong ability to communicate effectively with project members
- Ability to resolve conflicts independently and creative problem-solving capabilities
- Strong commitment to undergraduate learning
- Positive attitude and strong demonstration of Our Values: Collaboration, Continuous Learning, Diversity, Innovation, and Integrity.
- Current UA graduate student enrolled in a minimum of 6 units of graduate credit preferably in a program in information sciences, social sciences, education or the humanities
- Experience using library resources and conducting research
- Must be able to work .50 FTE (20 hours per week)
- Not working as a Graduate Assistant
- Experience teaching research skills to undergraduates
- Experience searching integrated Library Services and Discovery Platforms including record interpretation, preferably Ex Libris Alma and Primo
- Experience using software applications and tools to create instructional content
- Experience with the Association of Research and College Libraries’ Framework for Information Literacy for Higher Education
- Awareness of current issues in information literacy instruction