Business Programs Internship
Part-Time Hybrid Internship
No Stipend Offered
June 6 – August 5, 2022
The Business Programs Internship resides in the Office of Operations’ Business Programs team at National Museum of African American History and Culture (NMAAHC). This division provides oversight to NMAAHC’s revenue-generating operations. This includes the Museum Retail Store and Sweet Home Café. Business Programs manages the Sweet Home Café as a joint venture and showcases the rich culture and history of the African American people with traditional, authentic offerings as well as present-day food traditions. The Café uses the very best version of classic dishes and employs a high degree of from-scratch cooking with locally sourced ingredients. Four distinct stations each tell the story of the regional offerings. Working collaboratively with Smithsonian Enterprises (SE), Business Programs works to ensure that a unique selection of books, crafts, jewelry, and other items that illustrate the richness and diversity of the African American experience are available for sale. This division is the primary liaison for NMAAHC to SE and Restaurant Associates (RA) and is responsible for ensuring that all business program operations align with the museum’s vision, mission, exhibitions, and initiatives.
The Business Programs Intern will work with the Business Programs Manager to gain insight into the management and execution of the museum’s business operations strategy. This intern can expect to get an overview of NMAAHC’s business programs and facilities while learning the development of mission-centered goods rooted in NMAAHC’s exhibitions and collections. The Business Programs Manager will guide the intern through partnerships with SE and other external stakeholders to obtain knowledge of best practices for collaborative work with internal and external stakeholders. The selected intern will develop project management and implementation skills, stakeholder management, business analytics and more! This internship is fitting for any undergraduate or graduate level student with a broad variety of interests in public humanities, project management, business management, facilities planning and operations.
Duties Include (but are not limited to):
- Participate in operations, facilities, and project management meetings with NMAAHC and stakeholders (ex. Smithsonian Enterprises, Restaurant Associates)
- Conduct research and development for new product and menu strategies
- Synthesize data from various sources to track and monitor sales, visitation, etc.
- Support facilities maintenance requests and building work in business spaces
- Contribute new ideas for products, vendors, or collaborations
- Compile data from various sources and create a visual dashboard for leadership
Students should consult with academic faculty to determine if this unpaid experience will earn credit.