SCOPE OF WORK: The IRC in Phoenix is a community-based organization whose primary focus is the resettlement of refugees and newcomers to the Maricopa County community. Each year, the office serves approximately 1,200 refugees through a variety of services. In 2019, the IRC answered the call to serve asylum seekers being dropped off in Phoenix by developing a new program to provide emergency support services, as well as long term case management to asylum seekers who stay in Phoenix. In July 2019, the IRC in Phoenix opened the city’s first 24 hour emergency Welcome Center for asylum seekers, which currently serves approximately 250 people per month. In FY2019, the IRC in Phoenix served nearly 7,500 asylum seekers.
RESPONSIBILITIES: This internship will help support the Asylum Seekers & Families Coordinator meet the needs of a dynamic, 24 hour Welcome Center providing emergency support to newly-arrived asylum seekers and their families.
Project roles and responsibilities include:
- Assisting with engaging visitors, donors, and volunteers supporting the Welcome Center
- Assisting with staff scheduling and record keeping
- Preparing for community engagement activities, both onsite and in community
- Ensuring communication systems are maintained between community, volunteers, and staff
- Assisting with weekly and biweekly community engagement newsletters
- Collecting and compiling data to prepare monthly reports
- Assisting with grant compliance tasks and reporting.
- Develop experience supporting and developing program management of a fast-paced, dynamic humanitarian aid center.
- Gain exposure to a wide variety of administrative services that support large-scale non-profit and humanitarian work
- Work alongside ASF Program Coordinator for mentoring and development
- Develop marketable skills in volunteer recruitment, coordination, scheduling, and community engagement
REQUIREMENTS: The right candidate for this internship would be interested in community-based, systemic approaches to providing emergency support. This role will involve a lot of community engagement, and will require someone who is outgoing, energetic, and passionate about building sustainable support networks. The ideal candidate will have a background or interest in community organizing, volunteer coordination, or campaign planning, and will embrace the empowerment to explore new approaches and creative solutions.
- High school diploma/GED or higher education
- Ability to pass background check and obtain Level One Fingerprint Clearance
- Preferred previous experience in community engagement or administrative support
- Preferred conversational or fluent Spanish-language skills
- Fluency with MS Office
- Ability to learn new technical programs as needed
- Excellent professional written and verbal communication skills