Ticket Sales & Operations Internship
Special Note: You MUST be enrolled in a degree or certificate-granting program with an accredited college or university that will grant you academic credit for your internship (no particular amount of credit needed). Please do not apply if you cannot meet this requirement.
The Harvard Ticket Office seeks one 9-month intern whose primary responsibilities include event operations, inbound sales, student engagement initiatives, and customer service for Harvard Athletics’ revenue-generating sports.
You will be tasked with developing and executing effective sales and outreach strategies, to help broaden our customer base and improve fan loyalty. Additional job duties include distributing team-issued tickets, season ticket renewals, group sales, marketing and promotional outreach, and lead generation.
You will also play an instrumental role in the planning and execution of marquee events such as Harvard/Yale Football, Hocktoberfest & Crimson Madness. You will be heavily involved with community-based initiatives, specifically the Harvard Crimson Reading Program.
The intern will work closely with our teams’ Director of Operations and interact with various other departments and administrators including but not limited to; Athletics Communications, Finance, Marketing, Event Operations, and Coaches both of Harvard and visiting teams.
This internship requires a 40-hour commitment per week, which includes evening and weekend work. You must be available for all home games of the following sports: Football, Men’s & Women’s Basketball, Men’s & Women’s Ice Hockey, and Men’s & Women’s Lacrosse. In the event of hosting post-season games/tournaments, you will be required to work as necessary for both ticketed and nonticketed sports.
Applicants should be highly motivated, organized, and able to work independently while displaying outstanding communication and interpersonal skills. Exceptional customer service skills are also required. Previous experience in sales, ticket operations, event management, marketing analytics, and content design is highly beneficial.
Interested candidates should send a cover letter, resume, and references to Erin DePaul at erindepaul@fas.harvard.edu.
Specific start and end dates are flexible.